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Free UK Shipping on Orders Over £75 | Free UK Returns | Phone 01663 766060 for Friendly Expert Advice

Returns

Free returns on all UK orders* 

To create a return, please follow the following steps:
 
  • Click here to download and print a copy of our returns form. This needs to be filled out and put inside the returned parcel

  • Create a free postage label for your parcel using this linkhttps://www.royalmail.com/track-my-return/create/2268

  • Print the postage label and attach it to the parcel, remembering to include the returns form inside

  • Drop off the parcel at your local post office

Please note it can take a few days for your parcel to arrive back with us. Refunds will be processed as soon as possible, but will take a few working days to show in your account. Exchanges will be posted back to your original shipping address, unless specified on the returns form
     *If you are unable to print the Royal Mail free returns label yourself, or utilise the QR code at the post office. Then we unfortunately will not be able to offer you a free returns service. 

    Returns and Exchange Policy
    Goods can be returned for a refund or exchange within 90 days of receipt 
    All returned items must not have been worn, damaged or soiled in any way.

    Hollands' 'No Worries' 90-day Returns Policy 
    At Holland's we believe you should be completely happy with your purchase.
    If this is not the case, for whatever reason, you can return an item under our 90 day 'No Worries' return policy.
     
    Making an exchange rather than a refund: 
    We are happy to exchange any item you have purchased under our Holland's 'No Worries ' 90-day Returns Policy.
     
    To facilitate a speedy exchange, please include the Returns Form filled out within the package. Please note in certain cases stock limitations may mean we are unable to fulfil an exchange as required, in which case we will offer a refund.
     
    If you need an item more urgently we recommend placing a new order and sending the original back for a refund. 


    *Orders outside the UK:
    We do not cover the return shipping for orders outside of the UK.