Craghoppers Ladies Balmoral Crew Neck

POSTAL RATES
Royal Mail Tracked 48 2 - 4 working day delivery just £3.95
Royal Mail Tracked 24 1 - 2 working day delivery just £5.95
Orders Over £50 delivered FREE (with Royal Mail Tracked 48 (2-4 working day) 

Free returns on all UK orders 

Please download and print a copy of our Returns Form by clicking this link

Ensure you fill out the Returns Form as directed and include it within the package you return to us. 

Below is a link to print your free returns label: 

https://www.royalmail.com/track-my-return/create/2268 

Above applies to UK ONLY. For overseas additional rates apply.

We are pleased to accept orders from outside the United Kingdom.

Overseas Orders

Once you have decided which items you would like to purchase please add them to the shopping cart and enter your delivery address. Once you have proceeded to this point the website will calculate your shipping costs. We are constantly working to try to offer the most competitive prices, and therefore we don't list them here. 

We currently cover an ever expanding list of countries. We cover Europe, USA, Canada, Australia, New Zealand & many more. If on checkout the website states that we do not currently ship to your delivery destination, please get in touch and we would be happy to provide you with a delivery cost estimate. 

Please note in exceptional cases where weight or size restrictions are exceeded it may be necessary for additional carriage charges to be levied. If this is the case you will be contacted by email. In certain circumstances we reserve the right to cancel and refund orders.

We currently us DHL as our courier for all of our international shipments. We have trialled a number of companies over the years, and have found them to offer the best level of service. The main advantage of DHL is that they collect the shipments and deliver them to you themselves, they don't hand over to third party shippers. 

DHL offer two delivery options, although both may not be available dependant upon your delivery location. 

DHL Economy Select (Europe)

Economy shipping door-to-door delivery within a certain number of days, dependant upon destination. For an estimated delivery date please contact us once your order has been placed. 

• Less urgent and typically heavier shipping needs
• Cost-effective and reliable delivery
• Proactive delivery notification
• Collection and delivery locations across 35 countries in Europe

DHL Express Worldwide

A door-to-door delivery by the end of the next possible working day. For an estimated delivery date please contact us once your order has been placed. 

• Time-sensitive international shipping needs
• Proactive delivery notification 
• Available from and to all collection and delivery locations worldwide 

Costs are based upon consignments complying with standard Airmail volumetric size and weight restrictions

Please note in cases where volumetric restrictions are exceeded additional charges may be necessary. We will contact you via email if this is the case. In certain circumstances we reserve the right to refuse the order and provide a full refund.

For further clarification of shipping costs and volumetric restrictions please feel free to send an email. If you provide details of your proposed order we can advise of any potential issues.

Special conditions apply to International Returns and Exchanges, please see our terms and conditions page